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Your agent answers from your knowledge base, so wrong answers almost always come from what is in it.
  • Check your sources: open Knowledge and look for outdated or missing content. Edit or replace it.
  • Check needs review: sources with very little text are held in “needs review” and are not used until you approve them.
  • Add what is missing: if visitors ask something you have not covered, add it as pasted text, a file or a page from your website.
  • Test it: use Try agent in your dashboard to ask the question yourself after each change.
Prices in estimates are never written by the AI. If a price looks wrong, check the pricing rules in the Estimate builder.