> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heylark.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk

> Create Zendesk tickets from conversations.

Available on Pro and above.

## Connect

1. Open **Integrations** and click **Connect** on Zendesk.
2. Enter your Zendesk subdomain (the first part of `yourcompany.zendesk.com`).
3. Sign in to Zendesk in the window that opens and approve access.
4. Back in Lark, click **Validate connection**.

## Settings

* **Create tickets:** turn on to create a ticket for each lead.
* **Ticket tag:** the tag added to every ticket Lark creates. The default is `lark`.

Use **Send a test contact** to check it works, then **Save settings**.


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